top of page
FAQ
Check out our FAQs below.
Still got questions? Contact us>
Frequently asked questions
General QuestionsReturns & After-Sales SupportProduct Authenticity & WarrantyAccessories & AudioApple ProductsShopping with MediaCenter
Are your products genuine?
Yes. Every product at MediaCenter is brand new, original, and sourced from authorized distributors. We do not sell replicas or refurbished products.
Are your Apple iPhones PTA approved?
Yes, all iPhones sold are PTA approved, 100% official Apple products with warranty.
Do your products come with warranty?
Yes, Apple products such as iPhones, MacBooks, Apple Watch and iPads include official Apple warranty. Warranty coverage follows Apple and manufacturer policies and guidelines, which generally excludes, but is not limited to, issues such as accidental damage, electrical surges, or liquid damage. For accessories, some items have warranty tied to the device they were purchased with, while others may carry separate coverage depending on Apple or the brand’s policy. For audio brands like JBL, Marshall, and Bose, warranty terms also vary by product. Please contact us for details on the specific warranty coverage for your purchase.
bottom of page